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Staff stay inside the Loyverse POS journey. The customer only needs the branded loyalty card in Apple Wallet or Google Wallet.

Find the customer and earn points

1

Build the ticket

Add the sale items in Loyverse as normal.
2

Scan the Wallet card

Tap Add client or Add customer and scan the QR code on the customer’s Perkstar Wallet card with the device camera or compatible barcode scanner.
3

Attach the matched customer

Check the correct profile has opened, then tap Add to ticket.
4

Complete payment

Take payment in Loyverse normally. Perkstar applies the connected card’s automatic earning rule after it receives the paid receipt.
Attach the customer before payment. Perkstar does not guess who made an unattached purchase and will not award that sale to someone later.

Redeem some or all of the balance

1

Attach the customer

Add the items, scan the Wallet card and add the matched profile to the ticket.
2

Open redemption

Open the customer profile and tap Redeem points.
3

Enter the requested amount

Use the full maximum or enter a lower eligible amount requested by the customer, then tap OK.
4

Check and charge

Check the point discount under Discounts, then tap Charge and complete payment.
Loyverse labels the checkout value as points, but while this integration is live it represents spendable money. At a GBP till, 5.00 means £5.00. Perkstar reads the exact monetary discount from the paid receipt, so entering £1.25 deducts £1.25—not £0.01 and not the whole available balance.
The customer can spend only the balance currently available. Before the configured minimum is reached, the spendable balance is zero and the Wallet card shows the points remaining until it unlocks.

What the customer experiences

  1. Join the business’s Points card and add it to Apple Wallet or Google Wallet.
  2. Show the Wallet QR code at checkout.
  3. Earn points after a paid sale when the customer was attached to the ticket.
  4. Once the minimum is reached, choose how much available balance to spend.
  5. See updated Points and Balance fields after Perkstar reconciles the receipt and the Wallet refresh completes.

When updates appear

Online receipts normally begin syncing when Loyverse sends a receipt update. If that notification is delayed, Perkstar’s five-minute recovery sync looks for the missing change. The Wallet refresh is queued after the loyalty update and its display timing can also depend on the Wallet platform and phone connection. If a POS device takes a sale offline, Perkstar cannot see it until Loyverse syncs the receipt. Reconnect the device and allow the normal sync to finish. Do not repeat the sale or make a manual loyalty adjustment to compensate for a delay. Loyverse provides illustrated instructions for scanning a customer barcode and redeeming points.