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Complete every step before serving customers. Perkstar keeps earning and till redemption off until the required card, scanning and balance checks are ready.

Before you connect

  • Confirm Perkstar and Loyverse use the same currency. Till redemption requires a currency with two decimal places.
  • Sign in as a Perkstar owner or manager and use a plan that includes Loyverse.
  • Make sure you can approve apps for the intended Loyverse business.
  • Decide whether any existing Loyverse loyalty balance must be exported or migrated.
  • Keep every POS device online while configuring and testing it.
When till redemption is activated, Perkstar clears existing Loyverse customer points balances, verifies the clearing and then publishes only each customer’s spendable Perkstar balance. Export or migrate value you need to keep before confirming activation.

Prepare the Points card

The card picker shows eligible cards under Ready to connect. Cards under Needs changes cannot be selected and include an Edit link explaining what to fix. A compatible card must be:
  • active and unarchived;
  • a Points card for individual customers, not a group-enrolment card;
  • configured to earn automatically by spend or visit, rather than by manual points entry;
  • configured with an ongoing Points-to-Cash balance and a valid conversion;
  • set to flexible spending with a positive minimum balance before spending;
  • configured to display a QR code; and
  • configured to require First name and Email on the sign-up form.
Stamp cards, reward-level Points cards, set-amount Points-to-Cash cards, group-enrolment cards and manual-earning cards cannot be connected. Flexible Points-to-Cash is required because a cashier can enter any eligible amount up to the available balance.

Set Loyverse earning to 0%

1

Open Loyverse Back Office

Sign in to the same Loyverse business you will connect to Perkstar.
2

Open Loyalty settings

Go to Settings → Loyalty.
3

Save zero percent

Set the loyalty earning percentage to 0%, then select Save.
This setting applies across the Loyverse account. Perkstar cannot read or change it through the Loyverse API, so you must confirm it during activation and leave it at 0% while the integration is live. See Loyverse’s loyalty instructions.

Connect and activate

1

Connect the correct businesses

Start the Loyverse connection, sign in to Perkstar and choose the business if asked. Authorise access to Loyverse business details, customers and receipts. On return, check the Loyverse business name and currency before continuing.
2

Choose the Points card

Select the intended card under Ready to connect, then choose Use this card with Loyverse. Use the guided Edit link if a card is under Needs changes.
3

Enable customer card scanning

Read and confirm the customer data-sharing notice, then choose Enable customer card scanning. Perkstar links one existing exact-email Loyverse profile or creates an eligible profile when none exists, and publishes the managed Wallet QR identifier.
4

Configure every POS device

In Loyverse POS, open Settings → General and enable Use camera to scan barcodes, unless the device uses a compatible external scanner. Tap Add customer, scan a test Wallet card and confirm the correct customer opens. Repeat this on every new or replacement device.
5

Enable till redemption

Confirm separately that every device can scan, Loyverse is set to 0%, and existing balances may be replaced. Choose Enable till redemption and wait until the page says scanning, earning and redemption are connected.

Customer information used for scanning

When scanning is enabled, Perkstar sends the customer’s name, email address, optional phone number and managed Wallet scan identifier to Loyverse. Customer reference IDs, receipts, redemptions and balance data are exchanged to run the integration. The business must tell customers about this sharing and have an appropriate lawful basis.

Test before going live

Use a synthetic customer and record the expected result for the connected card’s exact earning and conversion rules.
  1. Scan the Wallet card through Add customer, attach the customer and complete one paid sale without redemption.
  2. Confirm points were added once and the Wallet fields updated.
  3. Complete another sale and redeem a smaller amount, such as £1.25 from a larger available balance.
  4. Confirm precisely that amount was deducted—not pennies and not the complete balance.
  5. Refund the second sale against its original receipt and confirm the eligible correction was applied once.
Continue with the staff checkout guide.